Expert design support in new intranet for Biedronka
Expert design support in new intranet for Biedronka
Biedronka, the largest retail chain in Poland with over 3,283 stores and nearly 80,000 employees has decided to upgrade its employee intranet, dlanaswjm.pl, to optimize the user experience.
Category
UX/UI Design
Industry
Retail intranet
Role
Senior UX/UI Designer
Year
2022
Biedronka, the largest retail chain in Poland with over 3,283 stores and nearly 80,000 employees has decided to upgrade its employee intranet, dlanaswjm.pl, to optimize the user experience.
Category
UX/UI Design
Industry
Retail intranet
Role
Senior UX/UI Designer
Year
2022
Biedronka, the largest retail chain in Poland with over 3,283 stores and nearly 80,000 employees has decided to upgrade its employee intranet, dlanaswjm.pl, to optimize the user experience.
Category
UX/UI Design
Industry
Retail intranet
Role
Senior UX/UI Designer
Year
2022
Business assumptions
Their goal was to create a centralized communications center for all employees, including features such as news updates, information about employee benefits, the ability to send messages and access to discount coupons. Additionally, they wanted to create a dedicated platform for employees to apply for social packages and complete the necessary documentation.
Role in the process
My role in the process, thanks to cooperation with Cut2Code, was to carry out design work in the field of UX and UI.
Challenge
Most Biedronka employees did not have company e-mail accounts. In this situation, the intranet was their main source of information. The client needed a website available to all employees, friendly to mobile devices and compliant with the latest trends and accessibility standards.
Business assumptions
Their goal was to create a centralized communications center for all employees, including features such as news updates, information about employee benefits, the ability to send messages and access to discount coupons. Additionally, they wanted to create a dedicated platform for employees to apply for social packages and complete the necessary documentation.
Role in the process
My role in the process, thanks to cooperation with Cut2Code, was to carry out design work in the field of UX and UI.
Challenge
Most Biedronka employees did not have company e-mail accounts. In this situation, the intranet was their main source of information. The client needed a website available to all employees, friendly to mobile devices and compliant with the latest trends and accessibility standards.
Business assumptions
Their goal was to create a centralized communications center for all employees, including features such as news updates, information about employee benefits, the ability to send messages and access to discount coupons. Additionally, they wanted to create a dedicated platform for employees to apply for social packages and complete the necessary documentation.
Role in the process
My role in the process, thanks to cooperation with Cut2Code, was to carry out design work in the field of UX and UI.
Challenge
Most Biedronka employees did not have company e-mail accounts. In this situation, the intranet was their main source of information. The client needed a website available to all employees, friendly to mobile devices and compliant with the latest trends and accessibility standards.
Process
UX audit
In the first phase of cooperation, I conducted a UX audit of the existing website to identify basic errors, problems and possible solutions.
UX research
UX research was conducted, including technical workshops with employees to understand their needs. Users emphasized the importance of adaptation to mobile devices, visibility on the home page and an attractive layout of articles.
User feedback played a key role in shaping the direction of the project.
Mock-up design
It started by creating mockup proposals, allowing users to choose from three colour schemes. The goal was to maximize employee satisfaction by improving navigation, adding filtering and sorting options, introducing widgets for popular content and refreshing the home page.
A design system was created that ensured visual and functional consistency between various interface elements, facilitating scaling and maintaining consistency in the long term.
Functionality implementation
A map of anniversaries has been introduced, thanks to which employees can congratulate themselves on work anniversaries. This feature increases employee engagement.
The "news" page ensures that all users can easily find and read news, thus staying up to date with relevant information.
A special subpage was introduced for the holiday season, offering employees the opportunity to participate in competitions and quizzes.
Process
UX audit
In the first phase of cooperation, I conducted a UX audit of the existing website to identify basic errors, problems and possible solutions.
UX research
UX research was conducted, including technical workshops with employees to understand their needs. Users emphasized the importance of adaptation to mobile devices, visibility on the home page and an attractive layout of articles.
User feedback played a key role in shaping the direction of the project.
Mock-up design
It started by creating mockup proposals, allowing users to choose from three colour schemes. The goal was to maximize employee satisfaction by improving navigation, adding filtering and sorting options, introducing widgets for popular content and refreshing the home page.
A design system was created that ensured visual and functional consistency between various interface elements, facilitating scaling and maintaining consistency in the long term.
Functionality implementation
A map of anniversaries has been introduced, thanks to which employees can congratulate themselves on work anniversaries. This feature increases employee engagement.
The "news" page ensures that all users can easily find and read news, thus staying up to date with relevant information.
A special subpage was introduced for the holiday season, offering employees the opportunity to participate in competitions and quizzes.
Process
UX audit
In the first phase of cooperation, I conducted a UX audit of the existing website to identify basic errors, problems and possible solutions.
UX research
UX research was conducted, including technical workshops with employees to understand their needs. Users emphasized the importance of adaptation to mobile devices, visibility on the home page and an attractive layout of articles.
User feedback played a key role in shaping the direction of the project.
Mock-up design
It started by creating mockup proposals, allowing users to choose from three colour schemes. The goal was to maximize employee satisfaction by improving navigation, adding filtering and sorting options, introducing widgets for popular content and refreshing the home page.
A design system was created that ensured visual and functional consistency between various interface elements, facilitating scaling and maintaining consistency in the long term.
Functionality implementation
A map of anniversaries has been introduced, thanks to which employees can congratulate themselves on work anniversaries. This feature increases employee engagement.
The "news" page ensures that all users can easily find and read news, thus staying up to date with relevant information.
A special subpage was introduced for the holiday season, offering employees the opportunity to participate in competitions and quizzes.
Results
The introduction of a new version of the Intranet for Biedronka brought significant results:
Record 40.2 million views in 2022.
An increase of over 20% year-on-year in the number of views.
Registered employees at 99%.
Summary
The new Intranet for Biedronka has become a key communication tool for employees, providing them with easy access to important information and increasing their commitment to the company. Receiving 1st place in the "Best Intranet" category at the Digital Impact Awards is confirmation of the success of this project.
Results
The introduction of a new version of the Intranet for Biedronka brought significant results:
Record 40.2 million views in 2022.
An increase of over 20% year-on-year in the number of views.
Registered employees at 99%.
Summary
The new Intranet for Biedronka has become a key communication tool for employees, providing them with easy access to important information and increasing their commitment to the company. Receiving 1st place in the "Best Intranet" category at the Digital Impact Awards is confirmation of the success of this project.
Results
The introduction of a new version of the Intranet for Biedronka brought significant results:
Record 40.2 million views in 2022.
An increase of over 20% year-on-year in the number of views.
Registered employees at 99%.
Summary
The new Intranet for Biedronka has become a key communication tool for employees, providing them with easy access to important information and increasing their commitment to the company. Receiving 1st place in the "Best Intranet" category at the Digital Impact Awards is confirmation of the success of this project.
Are you interested?
I'd be delighted to collaborate with you! Let's work together to achieve great things.
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All rights reserved
Piotr Wicher
2024
hello@piotrwicher.com
+48 735 371 229
All rights reserved
Piotr Wicher
2024
hello@piotrwicher.com
+48 735 371 229
All rights reserved
Piotr Wicher
2024
hello@piotrwicher.com
+48 735 371 229